Terms of service

These Terms of Service ("Terms") govern access to and use of Willowmark.cyou, including the purchase of bathroom décor and accessory products offered through the Website.

The Website is operated by:

Philadelphia Legal Assistance
718 Arch St Ste 300n
Philadelphia, PA 19106
United States

Contact Person: VICTORIA MURUETA
Email: [email protected]

By accessing the Website, placing an order, or using Website services, you agree to comply with these Terms to the extent permitted by applicable law.

1. Website Purpose

Willowmark.cyou provides an online shopping environment for bathroom décor and accessory products.

Products may include:

  • Refillable dispenser bottles;
  • Bathroom rinsing or drinking cups;
  • Soap dishes;
  • Coordinated bathroom accessory sets;
  • Countertop bathroom décor; and
  • Similar household bathroom accessories.

2. Eligibility and Lawful Use

You agree to use the Website only for lawful purposes.

You must not:

  • Use the Website to commit fraud;
  • Submit deliberately false information;
  • Attempt unauthorized access to Website systems;
  • Introduce malicious software;
  • Interfere with Website operations;
  • Scrape or reproduce substantial Website content without authorization;
  • Abuse payment or refund processes;
  • Impersonate another person or business; or
  • Use the Website in violation of applicable law.

3. Product Descriptions

We make reasonable efforts to describe products accurately.

Product descriptions may include information concerning:

  • Dimensions;
  • Materials;
  • Colors;
  • Quantity;
  • Intended use;
  • Included components;
  • Care instructions; and
  • Other product characteristics.

Minor differences in color or appearance may occur because of lighting, photography, display settings, manufacturing variations, or other ordinary factors.

4. Bathroom Product Use

Bathroom products should be used for their intended household purposes.

Customers should follow applicable product instructions and exercise reasonable care when placing products near water, sinks, showers, countertops, mirrors, cabinets, or other bathroom fixtures.

For dispenser bottles, customers should use liquids appropriate for the particular container and avoid substances that may damage the material.

Soap dishes and cups should be placed on stable surfaces where appropriate.

Products should not be used in a manner that creates an unreasonable risk of breakage, leakage, slipping, falling, or personal injury.

5. Product Sets

Where a product is advertised as a set, the applicable listing will identify the included components.

Customers should review the listing before completing a purchase, particularly when a coordinated set contains several individual pieces.

6. Availability

Product availability may change without notice.

We may discontinue products, limit quantities, correct inventory information, or modify product offerings.

If an item becomes unavailable after an order is placed but before fulfillment, we may contact the customer regarding available options, including cancellation or refund where appropriate.

7. Prices

Prices are displayed in U.S. dollars unless otherwise stated.

We make reasonable efforts to maintain accurate pricing information. If an obvious technical, typographical, or system error affects the displayed price, we may take appropriate corrective action consistent with applicable law.

8. Shipping Charges

Our standard shipping policy is:

Orders of $10.00 or more — Free Shipping

Orders under $10.00 — $5.99 Shipping Fee

The applicable shipping charge will be presented as part of the purchasing process.

9. Orders

An order submitted through the Website represents a request to purchase the selected products.

Order acceptance may depend upon successful payment authorization, product availability, fraud screening, address verification, and other ordinary fulfillment procedures.

We may decline or cancel an order when reasonably necessary, including because of inventory errors, payment problems, suspected fraud, incorrect pricing, or other legitimate circumstances, subject to applicable law.

10. Payment

Customers must provide accurate payment information and must have authorization to use the selected payment method.

If payment cannot be successfully processed, the order may be delayed or cancelled.

11. Returns and Refunds

Returns and refunds are governed by the separate Return and Refund Policy.

That policy explains:

  • Return eligibility;
  • Product-condition requirements;
  • Damaged-item procedures;
  • Incorrect-order procedures;
  • Return shipping;
  • Refund processing; and
  • Exchange or replacement options.

12. Pennsylvania Consumer Protection

Pennsylvania's Unfair Trade Practices and Consumer Protection Law prohibits specified unfair or deceptive acts and practices in trade and commerce. These Terms are intended to be interpreted consistently with applicable Pennsylvania consumer-protection requirements.

Nothing in these Terms is intended to authorize deceptive conduct or to waive a consumer right that cannot lawfully be waived.

13. Warranties

Pennsylvania's Uniform Commercial Code contains provisions governing express warranties and implied warranties associated with qualifying sales of goods, including merchantability and fitness for a particular purpose.

Any warranty limitation or exclusion will apply only to the extent permitted by applicable law.

14. Intellectual Property

Website text, photographs, graphics, product presentation, logos, page designs, and other original content may be protected by intellectual-property laws.

Customers may access the Website for ordinary personal shopping purposes but may not reproduce or commercially exploit protected Website content without authorization.

15. Customer Submissions

If customers voluntarily submit reviews, comments, photographs, suggestions, or other materials, the customer is responsible for ensuring that the material is lawful and does not infringe another person's rights.

We may remove or decline to publish content that is unlawful, fraudulent, misleading, abusive, invasive of privacy, or otherwise inappropriate.

16. Third-Party Services

Website functions may rely on independent providers for payment processing, hosting, analytics, shipping, security, customer communications, or other technical services.

Third-party providers may have separate contractual terms and privacy policies.

17. Website Availability

We aim to keep the Website functional and accessible, but uninterrupted operation cannot be guaranteed.

Temporary interruptions may result from maintenance, technical failures, hosting problems, security events, network outages, upgrades, or circumstances outside our reasonable control.

18. Limitation of Liability

To the maximum extent permitted by applicable law, we are not responsible for losses caused solely by circumstances outside our reasonable control.

Nothing in these Terms excludes liability or limits a remedy where doing so would violate applicable law.

19. Force Majeure

We may be unable to perform certain obligations because of circumstances beyond reasonable control, including severe weather, natural disasters, transportation disruptions, governmental actions, widespread technology failures, or other extraordinary events.

Where such circumstances affect an order, we will seek to provide reasonable updates or available remedies.

20. Governing Law

These Terms are intended to be governed by the laws of the Commonwealth of Pennsylvania, except to the extent that federal law or another mandatory applicable law requires otherwise.

21. Severability

If any portion of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain effective to the fullest extent permitted by law.

22. Changes to the Terms

We may update these Terms when our Website, products, business practices, or legal requirements change.

The updated version will be posted on Willowmark.cyou with a revised effective date.

23. Contact

Philadelphia Legal Assistance
VICTORIA MURUETA
[email protected]
718 Arch St Ste 300n
Philadelphia, PA 19106
United States